Your Medical Records

Access to Medical Records

You are entitled to access most of the records the Practice holds on you (There are a few exceptions). The Practice makes a statutory charge for this service, as directed by the Data Protection Agency. You can request a Fees and Charges leaflet from reception for more information.

Please contact the Practice Manager for details and to arrange an appointment to view records.

If a Doctor writes a medical report for an outside Agency i.e Insurance Company, you are entitled to view the report before it is sent. Please note there is a time limit. Ask the Practice Manager for details.

When a Doctor writes a letter about you, you are entitled to a copy; discuss with the Doctor or Practice Manager.

Please note: the Doctor will not divulge any information the Practice holds on you, to any other Agency, Organisation or Family, without your signed consent. You may discuss arrangements with the Practice Manager.

You can now view your basic medical summary online through Systmonline. Once registered you will have access to your list of recent medications, any adverse reactions and allergies you may have. Please click here for further information.

Computer Records

Computer records are protected by legislation and the practice is registered to hold data about patients for the provision of health care.  Such information may only be accessed by staff employed by the practice or acting on behalf of a specific project or by community staff involved in your care such as district nurses, health visitors or midwives.

All records are confidential, up to date and accurate.  You have the right to ask to see information held about you on the computer and to ask for any inaccuracies to be corrected.

Information about you will not be disclosed to third parties without your consent.

eDSM (Data Enhanced Sharing Model)

Information Sharing – what does it mean to you?

We use a secure electronic health records system called System One.  With your permission this system can allow clinicians to share your full electronic record held at the surgery with other healthcare services who are providing care for you.  These other services will ask your permission to view your record.  Sharing your health record will help us deliver the best level or care for you.

Sharing out

This controls whether your information at this practice or services can be shared with other healthcare services (e.g. out of hours services, minor injuries unit, district nurses etc.)

Sharing in

This determines whether or not this practice or service can view information in your record that has been entered by other services who are providing care for you, or who may provide care for you in the future.

You can change your choices at any time.  Let the practice know in writing.

NHS Summary Care Records

As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out).

Please read the information regarding this.

If you wish to opt out download and complete the opt out form and return to the Practice (see below).

Information Website

Further information can be found at the NHS Digital website.

Transferring Your Electronic Health Record

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

For further information please download this information leaflet.