Wansford & Kings Cliffe Surgery is excited to be able to provide its patients with the ability to send medical queries through to the practice in and out of hours using 'Engage Consult'.
- By Telephone:
Call 01780 782342 during our opening hours. Please note we are currently operating telephone consultations only in the first instance. If you need to speak to a GP or practitioner telephone the practice. Your name will be added to the GP's list and a GP will call you back. If, after speaking to a GP, you require a face to face appointment the doctor will arrange this for you - all on the same day. Please do not attend the practice unless you have a pre-arranged appointment. Unfortunately we cannot offer a walk-in service. Nursing appointments are operating normally via pre-booked appointments. We are no longer offering ear syringing or cryotherapy. We hope to resume minor surgery (including joint injections) shortly. Updated 21.9.20
Remember if you can’t make it – PLEASE cancel your appointment.
The GP Hub is a GP led evening and weekend service where local GPs and Practice Nurses offer a range of services for patients registered with a GP practice in Greater Peterborough.
If you attend for a pre-booked appointment (allocated only after speaking to a GP or practitioner) please try and come at the time you have been given.
We Try to Stay on-Time with Appointments
If you are kept waiting, we apologise. The doctor may be dealing with an emergency or a complicated problem. If there is a delay and this creates a problem please talk to the receptionist.
Wansford & Kings Cliffe Practice is an active GP training practice and you may be given an appointment with a GP registrar; a fully qualified doctor who is undertaking special training under our supervision.
Some consultations are recorded on video for teaching purposes. Please be reassured that we would always let you know in advance and would only record your consultation with your consent.
Telephone Advice may include queries about a prescription, a test result, a hospital appointment, a referral, a form that needs to be completed or advice about a minor ailment. Please call and ask the receptionist who will be able to help you.
Telephone Consultations with your Doctor or Nurse
We offer GP and Nurse telephone consultations. These can be pre-booked for a call back by GP or Nurse.
Advice is also available from the NHS 111 service by calling 111 from your landline or mobile phone.
If you anticipate that you may require an examination by the Doctor and feel that you would like a chaperone to be present, please make reception aware at the time of booking your appointment so that this can be arranged. Alternatively bring along a member of your family or friend to your appointment.
If you are unable to attend for your appointment please tell us in good time so that we are able to offer another patient the use of that appointment.
You can use one of the following methods:
- Cancel Online using Systmonline:
Cancel Your Appointment online using Systmonline.
- By Telephone: Please call us on 01780 782342.
- In Person: Call into your surgery and let the receptionist know in person.
We can offer your appointment to someone else and therefore help to reduce waiting times.
As part of our commitment to all our patients we monitor the efficient use of appointments. If a patient regularly fails to attend a booked appointment, the practice reserves the right to remove them and their family from the practice list.