Your Medical Records

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Access to Medical Records

You are entitled to access most of the records the Practice holds on you (There are a few exceptions). The Practice makes a statutory charge for this service, as directed by the Data Protection Agency. You can request a Fees and Charges leaflet from reception for more information.

Please contact the Practice Manager for details and to arrange an appointment to view records.

If a Doctor writes a medical report for an outside Agency i.e Insurance Company, you are entitled to view the report before it is sent. Please note there is a time limit. Ask the Practice Manager for details.

When a Doctor writes a letter about you, you are entitled to a copy; discuss with the Doctor or Practice Manager.

Please note: the Doctor will not divulge any information the Practice holds on you, to any other Agency, Organisation or Family, without your signed consent. You may discuss arrangements with the Practice Manager.

You can now view your basic medical summary online through Systmonline. Once registered you will have access to your list of recent medications, any adverse reactions and allergies you may have. Please click here for further information.

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Computer Records

Computer records are protected by legislation and the practice is registered to hold data about patients for the provision of health care.  Such information may only be accessed by staff employed by the practice or acting on behalf of a specific project or by community staff involved in your care such as district nurses, health visitors or midwives.

All records are confidential, up to date and accurate.  You have the right to ask to see information held about you on the computer and to ask for any inaccuracies to be corrected.

Information about you will not be disclosed to third parties without your consent.

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eDSM (Data Enhanced Sharing Model)

Information Sharing – what does it mean to you?

We use a secure electronic health records system called System One.  With your permission this system can allow clinicians to share your full electronic record held at the surgery with other healthcare services who are providing care for you.  These other services will ask your permission to view your record.  Sharing your health record will help us deliver the best level or care for you.

Sharing out

This controls whether your information at this practice or services can be shared with other healthcare services (e.g. out of hours services, minor injuries unit, district nurses etc.)

Sharing in

This determines whether or not this practice or service can view information in your record that has been entered by other services who are providing care for you, or who may provide care for you in the future.

You can change your choices at any time.  Let the practice know in writing.

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Health & Social Care Information

Important information about your health records held at the surgery

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this from happening, please speak to practice staff.

You can choose whether to participate by reading the attached information:

Opt-Out Form

If you do not wish your data to be sent to the national database, please download and complete this form, then either post it to us, or hand it in at reception.

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NHS Summary Care Records

As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out).

Please read the information regarding this.

If you wish to opt out download and complete the opt out form and return to the Practice (see below).

Information Website

Further information can be found at the Health and Social Care website.

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Transferring Your Electronic Health Record

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

For further information please download this information leaflet.